Appointments

Opening times

Monday to Friday: 8.00 am – 6.00 pm
(Routine and Emergency Appointments)

Saturday: 8.00 am – 12 noon (at St Sampsons)

24hour service (at the Princess Elizabeth Hospital)
(Emergency Consultations for all of our Patients)

Sunday: 24hour service (at the Princess Elizabeth Hospital)
(Emergency Consultations for all of our Patients)

A complimentary appointment with the Practice Nurse is offered to new patients



Call us to make your
appointment today


L’Aumone  256517

St Sampson’s  245915

Town  724747


Surgery Hours

Mon – Fri – 8.00am – 6.00pm
Sat – 8.00am – noon @ St Sampsons


Online Payment


Online Payment Facility

Routine appointments

Appointments can be made at the reception desk or by telephone. Do plan ahead so that you can see your own doctor whenever possible.

Home visits

If you are too unwell to attend the surgery, please try to telephone before 10.00am. The receptionist will ask for brief details of the problem in order to help the doctor assess the urgency of the case.

Your personal doctor will make every attempt to visit you when you request. However, on occasion, a different doctor from the practice may attend. This is so that we can respond to emergencies with maximum speed while minimising disruption to the clinics.

Out-of-hours calls

The partners share the call-out duties with doctors of the other practices. The usual practice telephone number may be used at all times. The call will be answered by a member of a trained team of telephonists who will take details and relay your call to the doctor.

Long appointments

If you have a lot to discuss, please advise the receptionist who can give you a longer appointment, thus avoiding delays to other patients.

Cancellations

Please inform us as soon as possible so that we can give your appointment to someone else.

Urgent appointments

If you have an urgent problem, please make this clear to the telephonist, giving some details. Then we can definitely see you on the same day, although this may not be with your usual doctor.

Medications and repeat prescriptions

Prescriptions have to be approved and signed by your doctor. Ideally, please give 48 hours notice.

Should you have to telephone for a repeat prescription, please do so after 10.00am (when the switchboard is less busy).

In accordance with generally accepted good medical practice, we like to see patients on continued medication at regular intervals – usually three months. Prescriptions may be dispensed at the pharmacy within the surgery premises or taken to any other pharmacy on the Island.

Visitors

Visitors and temporary residents are welcome to register with us for medical care. This can be achieved at short notice by attending our reception at the Surgeries or by phone, fax or email